PRIVACY AND COOKIES POLICY

Learn how SOUND VINTAGE HIFI collects, uses, and protects your personal data. Read our Privacy Policy for full details on data handling and your rights.

DATA CONTROLLER: Sound Vintage Hi-Fi
privacy@soundvintagehifi.com
Data Protection Department

WHAT DATA WE COLLECT:

• Personal Information: Name, address, email, phone number
• Order Information: Purchase history, payment method
• Technical Data: IP address, browser type, device information
• Cookies: To enhance your user experience (see Cookie section)

WHY WE PROCESS YOUR DATA:

• To fulfill orders and deliver products
• For customer support and warranty claims
• For legal compliance (e.g., tax, accounting)
• With consent, for marketing and promotions

LEGAL BASES:

• We process your data based on:
• Performance of a contract
• Legal obligations
• Your consent (e.g., newsletter sign-up)
• Legitimate interests (fraud prevention, analytics)

DATA RETENTION: We retain your data as long as necessary for contract fulfillment and legal obligations. You may request deletion where applicable.

SHARING OF DATA:  We only share your data with:

• Payment providers
• Shipping companies
• IT service providers (hosting, email) All third parties are GDPR-compliant and under data processing agreements.

YOUR RIGHTS:   Under the GDPR, you have the right to:

• Access your data
• Rectify inaccurate data
• Erase your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• File a complaint with a Data Protection Authority

COOKIES: We use essential and analytics cookies to enhance website functionality. You can manage cookie settings via your browser or the cookie banner.