PRIVACY AND COOKIES POLICY

WHO WE ARE:  We are Sound Vintage Hi-Fi, a seller of curated vintage audio equipment based in France. This Privacy Policy explains how we collect, use, and protect your personal data.

DATA CONTROLLER: Sound Vintage Hi-Fi
privacy@soundvintagehifi.com
Data Protection Department

WHAT DATA WE COLLECT:

• Personal Information: Name, address, email, phone number
• Order Information: Purchase history, payment method
• Technical Data: IP address, browser type, device information
• Cookies: To enhance your user experience (see Cookie section)

WHY WE PROCESS YOUR DATA:

• To fulfill orders and deliver products
• For customer support and warranty claims
• For legal compliance (e.g., tax, accounting)
• With consent, for marketing and promotions

LEGAL BASES:

• We process your data based on:
• Performance of a contract
• Legal obligations
• Your consent (e.g., newsletter sign-up)
• Legitimate interests (fraud prevention, analytics)

DATA RETENTION: We retain your data as long as necessary for contract fulfillment and legal obligations. You may request deletion where applicable.

SHARING OF DATA:  We only share your data with:

• Payment providers
• Shipping companies
• IT service providers (hosting, email) All third parties are GDPR-compliant and under data processing agreements.

YOUR RIGHTS:   Under the GDPR, you have the right to:

• Access your data
• Rectify inaccurate data
• Erase your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• File a complaint with a Data Protection Authority

COOKIES: We use essential and analytics cookies to enhance website functionality. You can manage cookie settings via your browser or the cookie banner.